Open Forum

Looking for some ideas on how other ambulatory clinics are structuring the leadership/oversight at the clinic level -- we are looking at how our clinics are "run" - we have multiple locations and have utilized different models and not felt like any of them were the right "fit" or maybe we have not had the right people... what positions do you have for oversight / accountability (clinic vs. office manager, medical director, etc) what type of qualifications - who reports to who ... just wondering what other clinics are doing and what is working well. if anyone has a basic org chart or model, they would be willing to share I would love to hear about what's worked for your sites. Thanks!! 

For reference - we have providers, RNs, MAs, CHWs, FD and admin staff, care coordinators/referral. 

Thanks in advance! 

Looking for some ideas on how other ambulatory clinics are structuring the leadership/oversight at the clinic level -- we are looking at how our clinics are "run" - we have multiple locations and have utilized different models and not felt like any of them were the right "fit" or maybe we have not had the right people... what positions do you have for oversight / accountability (clinic vs. office manager, medical director, etc) what type of qualifications - who reports to who ... just wondering what other clinics are doing and what is working well. if anyone has a basic org chart or model, they would be willing to share I would love to hear about what's worked for your sites. Thanks!! 

For reference - we have providers, RNs, MAs, CHWs, FD and admin staff, care coordinators/referral. 

Thanks in advance! 

We have nurse managers in most of our clinics that partner with the practice manager (non-nurse). The PM has overall responsibility for operations of the clinic. The PM, Nurse Manager and Medical Director then form a triad to ensure outcomes are being met that align with our enterprise/ambulatory goals. We also have a supervisor (PSC, Sr) in many of the clinics that support administrative and front desk personnel. This person also reports to the PM. The PMs then report up to an operations director (non-nurse). The directors report to the Chief of Ambulatory (also not a nurse) but is my partner in the ambulatory triad along with an ambulatory Chief Medical Officer.   All nurses in ambulatory have a dotted line to me (CNO). Hope this helps.  Happy to discuss if that would help.    

Looking for some ideas on how other ambulatory clinics are structuring the leadership/oversight at the clinic level -- we are looking at how our clinics are "run" - we have multiple locations and have utilized different models and not felt like any of them were the right "fit" or maybe we have not had the right people... what positions do you have for oversight / accountability (clinic vs. office manager, medical director, etc) what type of qualifications - who reports to who ... just wondering what other clinics are doing and what is working well. if anyone has a basic org chart or model, they would be willing to share I would love to hear about what's worked for your sites. Thanks!! 

For reference - we have providers, RNs, MAs, CHWs, FD and admin staff, care coordinators/referral. 

Thanks in advance! 

Looking for some ideas on how other ambulatory clinics are structuring the leadership/oversight at the clinic level -- we are looking at how our clinics are "run" - we have multiple locations and have utilized different models and not felt like any of them were the right "fit" or maybe we have not had the right people... what positions do you have for oversight / accountability (clinic vs. office manager, medical director, etc) what type of qualifications - who reports to who ... just wondering what other clinics are doing and what is working well. if anyone has a basic org chart or model, they would be willing to share I would love to hear about what's worked for your sites. Thanks!! 

For reference - we have providers, RNs, MAs, CHWs, FD and admin staff, care coordinators/referral. 

Thanks in advance!