Hello everyone,
I'm gathering information on in‑house (non‑certified) Medical Assistant training programs and would appreciate learning from those of you who are currently "growing your own." Specifically, I'm interested in:
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What you're using for MA education (online or purchased content, internally developed curriculum, or partnerships with external education programs)
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The role your clinical educators play in training and competency development
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Any impact you've seen on MA retention, time‑to‑fill, and overall quality, safety, or patient experience in your clinics
Your insights would be incredibly helpful as we evaluate our options. Thank you in advance for sharing your experience.
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Kelly Bergstrom, RN, BSN
SL Director of Nursing, Primary and Urgent Care
Presbyterian Medical Group
5901 Harper Dr. NE,
Albuquerque, NM 87109
kbergstro2@phs.org------------------------------