Open Forum

Good morning,

I recently took a position as ADON for an FQHC in North Carolina that serves mostly the rural part of the state. The organization is a true Medical Home model with medicine, dental, WIC, and mental health/social services all under one roof.

My previous leadership experience has been within LARGE academic medical centers with solid foundations/processes established, so this is quite a culture shock! I am wondering if anyone else works for this type of organization and would not mind giving me a few pointers. We are in the midst of a HRSA audit and in our TJC window (and I just started last week :D). Many processes are antiquated, but our new CEO is very forward-thinking so I can see that starting to shift. 

I'd love to connect with anyone who is willing!

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Torie Bonnet MSN RN NE-BC NPD-BC
Associate Director of Nursing
Piedmont Health
Chapel Hill, NC

bonnett@piedmonthealth.org
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Hello!!  Welcome to the FQHC world! I have been with our FQHC for about a year and a half now, and I am still learning!!  My background was in long-term care, in both clinical and administrative roles - and this has been quite a change for me as well!

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Bekime Branch
RN, Residency Nurse Coordinator
Bloomington IL
3095571400
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Hi! I have been the Clinical Director for an FQHC system in Maryland for almost 6 years now. We have our HRSA OSV next week and are also in our JC survey window. Happy to connect or provide any assistance you may need. Welcome to FQHCs, they certainly are a rewarding place to work!

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Sarah Worm, MSN, RN
Medical Clinical Care Director
Choptank Community Health System
Denton, Maryland
(410) 479-2650
shenry@choptankhealth.org
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I have worked in FQHCs over the past 10 years as a provider and administrator.  I am currently working for the Nebraska Primary Care Association supporting the FQHCs in the state.  Happy to connect.

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Daniel Gillen
Transformation Advisor
HCA Nebraska
Kansas City MO
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Hello and congratulations on your new role! I'm a nurse at an FQHC in Eastern NC, and also looking to improve on our processes, staffing ratios, and workflows - specifically those related to the nursing team. My main focus right now is refining our nurse-driven Medicare Annual Wellness Visits. Feel free to reach out if you'd like to connect and compare notes.

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Olivia Drewry
Wilmington NC
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Hello!

I spent 10 years working in a variety of roles from front line to management within FQHC’s before shifting to academic medicine. Happy to connect and chat!

Amy
Sent from my iPhone


Original Message:
Sent: 2/15/2025 5:31:00 PM
From: Olivia Drewry
Subject: RE: FQHC Orgnizations

Hello and congratulations on your new role! I'm a nurse at an FQHC in Eastern NC, and also looking to improve on our processes, staffing ratios, and workflows - specifically those related to the nursing team. My main focus right now is refining our nurse-driven Medicare Annual Wellness Visits. Feel free to reach out if you'd like to connect and compare notes.

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Olivia Drewry
Wilmington NC
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Hello all, 

I am new to the FQHC world. I have worked in acute care in large academic medical centers most recently. I have been in my role since August 2024, and I am learning every day. I have a question for any of you - what electronic procedure manual do you use at your locations? How have you handled regulatory and/or accreditation requests for procedures related to policies? If anyone is willing to chat with me on Teams or the phone, I would appreciate it. 

Thanks,

Anissa

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Anissa Guzman
Regional Director
El Rio Healthcare
Tucson AZ
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I've worked at an FQHC for 25 years and am happy to talk to anyone who might want to kick over ideas.  Welcome to a world where you can make a great difference!  You can email me directly at lisad@fhcsd.org or call Pacific Time (619) 515-2416.

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Lisa Duncan, DNP, MBA, RN, AMB-BC, CIC, NEA-BC
VP, Regulatory and Compliance
Family Health Centers of San Diego
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