We use ClearTriage for this purpose as well as telephone triage. It requires a little more nursing judgement (some of the questions apply differently), but the idea is the same. I have been told that the "after hours" ClearTriage package has more protocols, but is a little more expensive.
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Torie Bonnet MSN RN NE-BC NPD-BC
Associate Director of Nursing
Piedmont Health
Raleigh NC
bonnett@piedmonthealth.org------------------------------
Original Message:
Sent: 09-10-2025 13:58
From: Sue Weiss
Subject: In person triage protocols
Hello! Is anyone aware of a book for in patient triage? Similar to telephone nurse triage (ieSchmitt Thomson Protocols) but in person. We are looking to use for our urgent care settings. Do you use protocols in this environment? If no book to purchase, did you create your own?
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Sue Weiss RN, MM, MHA
Vice President - Chief Nursing Officer Medical Group
Advocate Aurora Health Medical Group
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