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Benchmarking for 5 Star Communication & Advance Care Planning

  • 1.  Benchmarking for 5 Star Communication & Advance Care Planning

    Posted 05-09-2024 13:52

    Good afternoon, 

    I am reaching out to see what socializing efforts your organization has done around your journey to 5 Stars, specifically related to the Mortality Domain and/or Advance Care Planning. I am curious if you implemented any specific approaches, initiations, campaigns, MyChart outreaches etc? and if so, were these successful? Any feedback on what you might have done differently? 

    Thank you!! 



    ------------------------------
    Jennifer Greer
    Manager Clinical Services
    OSF Medical Group and OSF Home Care
    Bloomington IL
    (309)683-7209
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  • 2.  RE: Benchmarking for 5 Star Communication & Advance Care Planning

    Posted 05-10-2024 10:58

    Good morning.

     

    We had a committee that worked on strategic planning for ACP Communications.

    Our Chief of Palliative Care, Social Workers, and RNs were involved.

    We educated staff and I recommended hosting an event to educate our patients/family members and offer ACP instructions and completion forms. Unfortunately, the pandemic hit and we were unable to host the event based on initial planning; however, last year the Palliative Care Team hosted an event and some of our patients completed advance directives.

     

    I am not sure if they plan to make this an annual event.

     

    Hope this helps.

     

    Eleanor Chapital, MSN, RN, AMB-BC

    Care Coordinator

     

    Office of Community Care

    Southeast Louisiana Veterans Health Care System (SLVHCS)

    2400 Canal St.

    New Orleans, LA 70119

    Eleanor.Chapital@va.gov

    Office: 504-507-3970

    1-800-935-8387, ext. 73970

    Fax: 504-507-3543

     

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