Hello Robert and All,
We have been using the Schmidt Thompson data for a few years now. The clinic prior to that, which was a pediatric practice, was using Schmidt protocol for 'years' here in Colorado also. Yes, this has appeared to be 'the norm' to/for me.
Dayna Wilson BSN, RN-BC
Advent Health Med Gp Primary Care @ Highlands Ranch
9137 So Ridgeline Blvd, Ste 100
Highlands Ranch, CO 80129
Phone: 303-649-3149; Fax: 303-649-3154
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Original Message:
Sent: 2/18/2025 1:31:00 PM
From: Robert Schrock
Subject: Primary Care Triage Call Volume
Good afternoon everyone,
We are trying to better understand expected volumes for nurse triage in Primary Care. Below is the Schmidt Thompson data for 2023. Is there a standard that is universally used or considered the "norm?"
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Robert Schrock
IU Health Physicians
Westfield IN
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