I am so happy for you that you utilize nurses to do the prior authorizations.
Years ago, I was a nurse doing them. Currently, I am limited to a medical assistant staff. They are not familiar with medications and even if they know the drug names, they are not familiar with what information should be included with the prior authorization. The physicians in the practice do not provide any specific education or competencies for the MAs. The MAs although legally supervised by medicine in NJ, are in a supervisory line that under a "billing and coding" manager who answers to the administrative practice manager (non-clinical).
Prior authorizations need to have minimal requirement, or they are simply denied. This would make a great research study if one could compare the success of Prior Auth decisions between nursing and MA staff regarding "specialty or high tier medications," and procedures (botox, trigger point injections, joint injections, application of Qutenza for neuropathic pain, etc.
I believe some data on this issue would provide an excellent ROI for role of the RN in the ambulatory care practice.
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Assistant Professor - Clerkship Director [Pain Management/Substance Use Disorder]
Physical Medicine & Rehabilitation - Neuro Musculoskeletal Institute
Lippincott Procedures: Subject Matter Expert - Wolters Kluwer Publishing
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Original Message:
Sent: 7/5/2024 6:16:00 PM
From: Karen Hunter
Subject: Prior Authorization
Hi. I work in a family practice. The nurses do the medication prior authorization work.
I'm wondering how PA's are handled in other settings across our country.