The Workplace Violence and Workforce Wellbeing SIG is thrilled to announce the topic of our call this week!
Telephone Verbal Violence and Cyber-incivility Matter! presented by Cara Spencer.
Cara Spencer PhD, APRN, FNP-BC is a Research Nurse Scientist with more than 30 years of ambulatory care nursing experience. As a scientist, Cara specializes in outcomes-driven initiatives related to workplace violence both inpatient and outpatient. Some of her ambulatory projects support telephone violence, cyber-incivility, tool development and validation, and recently election impact on WPV.
Cara is one of the founding members of AAACN's Workplace Safety Task Force and is well versed in the challenges our staff are facing over the phone and through patient portals. She is going to share the work she has done on this topic, including some tools that may help you in your own workplace.
Who? Everyone is invited. You do not have to be a AAACN member to attend! Please forward the link to others in your networks who would benefit from this information!
When? This Wednesday, November 19 at 2:00 central time (Our call will only be 45 minutes this week, and we will be starting promptly at 2:00.)
How do I join the call? Simply click the link below!
Microsoft Teams Need help?
Join the meeting now
Meeting ID: 293 668 380 115 0
Passcode: PJ6LG7hX
If you have any questions, please reach out.
We look forward to you joining us!
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Beth Sparks, MSN, RN, NE-BC
Senior Director- Nursing
Vanderbilt University Medical Center
Walk In Clinics and Retail Health Clinics
Nashville, TN
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