Hello,
I am the nurse manager at a pediatric primary care clinic. We have two locations, and 4-5 doctors or NP's at each on any given day. Our current hours are Monday-Friday 8:30am-5:30pm for staff. We see patients from 9am-5pm. In about a year we are planning to expand our hours for patients to 8am-6pm, which would expand our staff hours to 7:30am-6:30pm. We have thus far only ever had to operate in a world with 8-hour shifts, so this will be a huge change for us, and I would love to connect with anyone who has expanded hours so I can hear how you manage not just clinical staff, but all staff. We have never had to work with staggered shifts. We are not big enough for a float pool, so my concerns revolve mostly around managing unexpected absences for early shifts, but I am sure there are things we haven't even thought of yet.
If anyone who manages a clinic with expanded hours would be willing to connect to share their basic staffing set-up and procedures, I would be grateful.
Thank you,
Nira Manville, RN, MSN
Nurse Manager, Tamalpais Pediatrics