Good afternoon,
I work within a large health system that includes many primary care and specialty care practices. In Epic, our primary care nurses use the Schmitt–Thompson (ST) triage protocols for decision support. However, these protocols are often not appropriate for specialty care settings. We have collaborated with our specialty nurses to review the ST protocols and identify the few that may be relevant/appropriate to use.
I'm interested in learning what other triage tools, resources, or protocols specialty nurses use in their practices. What decision-support frameworks or evidence‑based triage resources have you found effective in specialty care?
Thank you!
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Katharine Weeks, BSN RN
Nurse Manager, Clinical Practice and Education
Mass General Brigham Community Division
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