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  • 1.  Survey re telephone triage call intake and routing

    Posted 04-03-2023 11:44

    Liz Greenberg and I will be presenting a general session at our annual conference this year entitled "Safety in Telephone Triage Practice".  In advance of that presentation, we have requested participation from our members in a short survey regarding current practices as they relate to call intake, routing, and initial data collection with telephone triage (symptom-based) calls. The purpose of this survey is to inform our presentation and enable us to speak to the actual practices of the AAACN membership at our general session on Friday, April 14.

    Information gleaned from this study will also be shared with the general membership and the Board of Directors at a later date. This survey will be open until Monday, April 10, and we want to be sure we've heard from you!.
    Thank you in advance for your participation, and we hope to see you at conference!

    Carol & Liz


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    Carol Rutenberg
    MNSc, RN, AMB-BC, C-TNP
    Telephone Triage Consulting, Inc.
    Hot Springs AR
    (501)282-4564 (cell)
    carol@telephone-triage.com
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  • 2.  RE: Survey re telephone triage call intake and routing

    Posted 05-20-2023 08:31

    Hi Carol
    Was this session recorded or can you share any materials from the session?
    Thank you
    Shannon



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    Shannon Hilliard RN
    Mount Nittany Physician Grp
    shilliard@mountnittany.org
    Bellefonte PA
    (814)278-4865
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  • 3.  RE: Survey re telephone triage call intake and routing

    Posted 05-30-2023 11:00

    I would be very interested to see a recording of the session if it is available. 
    Thanks, Katharine



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    Katharine Green BSN,RN
    Clinical Quality & Data Management
    Southwestern Vermont Medical Center
    katharine.green@svhealthcare.org
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