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Hi Sig members We are having difficulty uploading the April monthly mtg, please stay tuned. Sorry for the inconvenience. Information should be uploaded soon. Thank you ------------------------------ Patrick Turpin MSN CNS VA San Diego Healthcare ...

For those who work in the remote telephone triage world, do you have shadowing of live calls incorporated - where company wide folks can listen in and view workflows for product development, etc? What is standard practice? ------------------------------ ...

Does anyone have a job description for a Care Coordinator that they are willing to share ? I would appreciate your input as well as comments regarding competencies associated with this role Thank you , E Mary Johnson ------------------------------ ...