Open Forum

How are specialty clinics handling referrals with long wait times?  We have 2 clinics in particular that new patients are booked out through December 2026. 

Here is what we are considering. 

1. only booking out a couple of months at a time
2. currently we are sending a letter to the patient and the primary when the patient might expect to be scheduled and placing them on a wait list. They are then removed from the primary work queue to either a waitlist or the differed section. 

Would like to hear how others are handling their long waitlist and work queues?  

I think this also impacts our high no show rate which only compounds the problem.  We are a resident-based clinic that primarily serves uninsured and underinsured patients.    

Cheri